Most tickets today are mobile — they live on your phone instead of on paper. That makes delivery fast and free, but it also means the tickets sometimes arrive closer to the event than people expect. Here's how the process actually works.
What mobile tickets are
A mobile ticket is a digital ticket you display from your phone — usually a barcode or QR code in a wallet app or the venue's app. There's nothing to print and nothing to ship, which is why mobile tickets typically have no delivery charge.
How delivery works after you buy
Once your order is confirmed, the tickets are delivered electronically. Depending on the event and how the seller transfers them, that may be an emailed link, a transfer into your account, or instructions to accept the tickets into a wallet or venue app. Your order confirmation will tell you which method applies to your order.
When you'll receive them
Many mobile tickets arrive shortly after purchase — but not all. For some events, the seller or the venue only releases the transferable tickets closer to the event date, which is a normal anti-fraud measure. If your tickets aren't in hand the moment you buy, that doesn't mean anything is wrong; it means they'll be delivered in time for the event, which is exactly what our guarantee promises.
Getting in with your phone
At the gate, you open the ticket and the staff scan the barcode from your screen. A few practical tips: charge your phone, add the tickets to your wallet app in advance if the option exists, take a moment to load them before you reach the entrance in case the signal is weak, and make sure everyone in your group has their ticket if you need to split up.
What if there's a problem
If your tickets haven't arrived as the event approaches, or anything about the delivery looks off, contact support — call 844-425-1065 or email support@thekingoftickets.com. Every order is backed by the 100% Buyer Guarantee, so valid tickets in time for the event are guaranteed or you get your money back.